Terms of Service

Welcome to Freedom on Earth. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our site. These terms apply to all visitors, customers, and users of our store.

1. General Conditions

By using this site, you confirm that you are at least the age of majority in your region, or that you are using the site under the supervision of a legal guardian. We reserve the right to refuse service to anyone for any reason at any time. We may modify or discontinue any part of the site or service without notice.

2. Product Information and Use

All products and descriptions on this site are presented as accurately as possible. However, we do not guarantee that all information - including images, pricing, or descriptions - is error-free. We reserve the right to correct any inaccuracies or omissions and to change or update information at any time without prior notice.

3. Customer Responsibility and Allergies

All ingredients are listed on product pages and/or packaging. It is your responsibility as the customer to read these ingredients carefully before purchase and use. We are not responsible for any adverse reactions, skin sensitivities, or allergies caused by use of our products. If you have any known sensitivities or medical conditions, consult a healthcare professional before using any new personal care product. All items are used at the customer’s own risk.

4. Pricing and Availability

All prices are displayed in GBP and include applicable UK taxes unless otherwise stated. Product availability may change without notice. We reserve the right to change prices, discontinue products, or limit order quantities at any time.

5. Order Acceptance and Cancellation

After placing an order, you will receive a confirmation email. This does not mean your order has been accepted. We reserve the right to cancel or refuse any order, including those that appear to be fraudulent or intended for resale. If we cancel your order, we will notify you and issue a full refund.

6. Shipping and Fulfillment

We use Amazon UK for order fulfillment. Shipping times and delivery estimates are provided for convenience, but we are not responsible for shipping delays caused by carriers, customs, or inaccurate shipping information provided by the customer.

7. Returns and Refunds

Due to the hygienic nature of our products, we only accept returns of unopened and unused items within 30 days of delivery. Items must be returned in their original packaging and condition. Opened, used, or tampered products are not eligible for return or refund. Customers are responsible for return shipping costs unless the product is defective or incorrect. Please refer to our Refund Policy for complete details.

8. Intellectual Property

All content on this website - including text, images, graphics, logos, and product descriptions - is the intellectual property of Freedom on Earth Limited and may not be copied, reproduced, or used without our written permission.

9. Prohibited Use

You may not use our website or its content for any unlawful purpose or to solicit others to perform or participate in unlawful acts. You may not interfere with or attempt to bypass the security features of the site. We reserve the right to terminate your use of the site or services for violating any part of these terms.

10. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, secure, or error-free. To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or any products purchased through it. Our liability is limited to the amount you paid for the product in question.

11. Privacy

Your privacy is important to us. We collect and process your personal data in accordance with our Privacy Policy. By using our site, you consent to our collection, use, and sharing of your information as described therein.

12. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically. Your continued use of the site after changes are posted constitutes your acceptance of those changes.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved through the UK legal system.

14. Contact Information

If you have questions about these Terms of Service, please contact us at:
Hello@Freedomonearth.uk